Communication and Writing Solutions
Creating content solutions and communication strategies that build better brands and promote positive customer experience
It’s all about enabling your customers.
What I Do
Content Strategy
Transforming complex concepts into high-value content that meets your business goals and improves customer experience
Information Design
Analyzing, restructuring, and rewriting your content to make it simple, clear, and logical
Web Content Creation
Enhancing your online presence by creating stand-out web design and effective, usable content
I shape a project’s content using an effective approach that allows users to take action.
Information Design and Authoring
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content
standard
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approaches to
content creation
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content planning
principles
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guidelines for
organizing content
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types of information
Why Work With Me
I Use Plain Language
I develop content that’s easy to read and understand. I can help you strengthen your brand and improve customer experience through plain language.
I Understand Your Customers and Products
You’ll spend less time teaching me about your products because I’m a fast learner who is passionate about technology. I spent years creating documents for different industries, and I’ll learn about your business quickly and easily.
I Value Everyone’s Time
I create content that people can easily find, understand, and use because I value your customers’ time and your company’s resources. I’m accustomed to working on projects in a fast-paced environment, and creating high-value content is my top priority.
What People Say
“A pleasure working with”
…accomplished, a pleasure to work with, and highly skilled. I would not hesitate to consider her for any position!
Rick
“Highly recommended”
…an excellent technical writer that understands not only the details involved in a writing project, but also the customer service side. Her attention to detail is outstanding and I fully enjoyed our time working together. She’s a keeper!
Paul
“Passion for work”
…you still hold the distinction of “Best at Passion for Work.” You would have easily made it to director level had you stayed!
Chris
A collection of experiences strung together to tell the story of my career
My Portfolio
Web Content
I work with various groups and clients who want to make sure their online content is engaging and well organized. Web Content Streamlining I work as a volunteer content wrangler for a Canadian non-profit organization. I organize their web content and group existing information by relevance. I review and rewrite content using plain language that…
PR and Marketing
I worked as a copywriter for a sales and promotions firm after completing my internship in DDB, Campaigns and Grey, ZOE TV, and GMA Network. Print Advertisements Before I started a career in advertising, I did my internship at Doyle, Dane, and Bernbach (DDB), the Campaigns and Grey, Zoe Television, and GMA Network. For DDB,…
Technical Documents
Technical and complex concepts are exciting to learn and analyze. I enjoy translating information into content that suits the needs of its intended reader. Instruction Manual This work sample shows my interest in creating better product manuals for the everyday things we use at home and in the office. Most products we buy from stores…
I’m ready to take on challenging projects.
Clear | Simple | Creative 